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In principle, it is your turn immediately because the appointment is already made by telephone. However, you may have to wait for a while. Because consultations run late or because acute requests for help come in between.
Because consultations run late or because acute requests for help come in between. Especially on Saturdays it is often very busy and the waiting time can be longer. The appointment you receive from us is therefore also a target time. The employee at the counter can usually estimate how long the actual waiting time is.
It is not allowed to take images, such as films or photos, of employees or general practitioners at the out-of-hours GP service. In addition, we ask you to follow the instructions of our staff. They will do their utmost to ensure that you are helped quickly.
No, you have to take care of your belongings yourself. At the out-of-hours GP service, we are not liable for theft, loss or damage to your belongings.
We are required to register your Citizen Service Number (BSN). The BSN is a unique personal number. It is used for reliable exchange of medical data and it prevents mistaken identity.
Of course we can help you. But it is necessary that you come by at a later time with your identification. We are obliged to check your BSN. Without your BSN, we cannot request your medical data from healthcare providers other than your GP.
