What are the telephone costs?

You can call the out-of-hours GP service at a local rate. These are the costs of using your (mobile) phone. The amount of these costs depends on your telephone provider. The costs of a telephone consultation are separate from this. The basic insurance covers the costs of the general practitioner and therefore also of the out-of-hours GP service. If you are insured, the bill will go directly to your health insurer. If you are not insured, you pay the costs of the consultation or prescription directly at the out-of-hours GP service. You can only pay by debit card at the post. Payment must be made prior to the consultation.